Hospitality operations
See the real cost of allergen handling
Most teams underestimate how much service time is spent answering allergen questions, escalating to the kitchen, and keeping information up to date.
Your operating profile
Adjust the values below to reflect your venues and service reality. Results update instantly.
Footprint and query volume
How many sites are currently trading under this operation.
Average number of allergen-related guest questions each site handles daily.
Service and kitchen workflow
Include time to find the answer and explain it clearly to the guest.
Used when kitchen team is asked to confirm ingredients, prep, or cross-contact risk.
Operational upkeep
Menu updates, supplier changes, training, and compliance checks.
Where the cost goes
A simple view of how labour cost is distributed across front of house, kitchen, and operations.
Staff
Front-of-house time spent finding answers and explaining confidently to guests.
£15,725
25.2 hrs/week
25.2 hrs/week
£15,725
Kitchen
Kitchen time used to confirm ingredients, prep risks, and dish suitability when escalated.
£11,499
17.0 hrs/week
17.0 hrs/week
£11,499
Ops
Weekly operational effort for menu updates, supplier changes, training, and compliance.
£5,616
6.0 hrs/week
6.0 hrs/week
£5,616
How we calculated this
This estimate uses fixed assumptions to keep outputs consistent and easy to compare.
- 365 operating days per year, 7 days per week
- Kitchen escalation rate based on your selection: 45% of queries
- Staff hourly rate: £12/hr
- Kitchen hourly rate: £13/hr
- Ops hourly rate: £18/hr
- Full-time equivalent based on 37.5-hour work week
These are indicative estimates. Actual costs vary by concept, labour model, location, and menu complexity.